The reason classified before the provider opens the
door.
Triage classifies the patient's reason for visit before the provider sees them — via structured pre-anamnesis in the app, WhatsApp or Aurora's flow. Prioritizes urgencies with validated criteria, suggests specialty by crossing with the live physician directory, and hands the provider an executive summary with differentials and applicable guideline.
Adaptive pre-anamnesis
Questionnaire that adjusts to the patient's answers. If they report chest pain, it deepens into cardiovascular; if fever + cough, into respiratory. Not a static form.
Urgency classification
Each reason enters with a severity score 1–5 over validated criteria (Manchester, ESI). Aurora prioritizes the schedule accordingly — front desk never needed.
Todo lo que Triage hace por ti
Cada capacidad está diseñada y validada por médicos en activo. Sin tareas robóticas: trabajo clínico real, automatizado.
Questionnaire that adjusts to the patient's answers. If they report chest pain, it deepens into cardiovascular; if fever + cough, into respiratory. Not a static form.
Each reason enters with a severity score 1–5 over validated criteria (Manchester, ESI). Aurora prioritizes the schedule accordingly — front desk never needed.
Crosses symptoms with Aurora's live physician directory. Suggests whether the patient needs primary care, urgent care or direct referral to the right sub-specialty.
Hands the provider an executive summary: reason, relevant signs, reasonable differentials and applicable clinical guideline. The provider decides and signs — Triage never diagnoses alone.
Web app, WhatsApp Business and voice bot. The patient picks the channel — the output to the provider is always the same structured format, ready for SOAP.
Cardiology (AHA), pediatrics, OB-GYN, mental health (PHQ-9, GAD-7, ISI), asthma (GINA), diabetes (ADA) and +45 more specialties, with auditable clinical protocols.
How it feels to use Triage
Triage starts with the request. If it comes via Aurora, it activates at confirmation and notifies the patient on their preferred channel.
4–8 minutes before the visit, via web, WhatsApp or voice. Questionnaire adjusts to the reported reason, secured over HL7 FHIR with country-specific privacy.
Triage classifies urgency 1–5, suggests specialty and builds an executive summary with reasonable differentials, relevant signs and applicable guideline.
The visit starts with a pre-filled SOAP. The provider validates, deepens and signs. Cura takes over during the visit — no minute wasted on initial intake.
Triage changed my day. What used to take me into the night, I now close before I leave.
Questions about Triage
Does it diagnose alone or require a provider?
Never diagnoses alone. Triage delivers urgency classification + specialty suggestion + reasonable differentials with applicable guideline. The provider always validates, deepens and signs. It's structured pre-anamnesis with hypothesis — not auto-diagnosis.
Which clinical protocols does it use?
Manchester and ESI for urgency classification. By specialty: GINA (asthma), GOLD (COPD), ADA (diabetes), AHA (cardiovascular), DSM-5 with validated instruments PHQ-9 / GAD-7 / ISI (mental health). All auditable, versioned and configurable by clinical leadership.
What if the patient doesn't complete pre-anamnesis?
The visit starts normally and Cura captures everything during the visit. Triage is non-blocking — it's a context boost when the patient completes it. Opt-in by patient, no forced flow.
Does it integrate with Aurora's directory?
Yes. When Triage suggests a specialty, Aurora crosses with the live physician directory and prioritizes the match with the right sub-specialist, not the first available. Triage + Aurora form the 'Before' moment of the clinical flow — and hand Cura a pre-filled SOAP.
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